Workforce Growth & Retention
Remote leadership training and private 1:1 performance coaching through employer-sponsored memberships nationwide.
Explore Employee BenefitsPennsylvania-based • Nationwide service • Small & midsize businesses
Your operations.
Our leadership.
Your focus on growth.
Small and midsize businesses are our focus and our passion. We help companies and their employees grow by offering hands-on support to business leaders and their teams—because businesses are stronger when their teams are healthier.
For organizations: in-person or remote engagements nationwide. For individual clients: remote coaching nationwide.
Two business divisions. One experienced partner.
Strengthening Organizations. Developing People.
Operational leadership and workforce development, tailored to your goals.
Contracted Management Partnerships
Department management and interim executive leadership through growth and transition. Available in person or remotely.
Explore Management Partnerships
North Point Workforce Growth & Retention Program
Invest in your employees. Build a workplace people want to stay with.
Help employees lead, communicate, and grow with remote professional development and personalized performance coaching.
Fewer hours lost
Reduce time lost to call-outs and leaves of absence
Coaching helps employees manage stress, workplace conflict, and life changes before they become missed shifts, last-minute call-outs, or extended time away from work.
More engaged teams
Increase motivation and personal investment
When employees see their employer investing in their growth, they bring more ownership, energy, and commitment to their work.
Employer-sponsored benefitNationwide remote accessLive group training + private 1:1 coachingPredictable annual membershipsOptional counseling benefit
Explore Membership Plans Request a Workforce Benefits Proposal
A people-first retention strategy
Development at every career stage.
Offer growth opportunities across your workforce, with targeted support where needed.
Leadership & Supervisor Development
Group training and 1:1 coaching in delegation, accountability, communication, and supervision.
Business value: Build internal leadership capacity and a stronger succession pipeline.
Workplace Communication & Conflict Coaching
Non-clinical coaching in difficult conversations, boundaries, feedback, and conflict resolution.
Business value: Strengthen working relationships and help address routine friction.
Career Development & Promotion Readiness
Coaching in career goals, interviews, confidence, and promotion readiness.
Business value: Show employees that there is room to grow within your organization.
Work-Life Effectiveness & Change Navigation
Non-clinical support with time management, boundaries, goals, and workplace change.
Business value: Offer employees practical support during change and transition.
Workplace Accountability & Performance Coaching
Structured 1:1 sessions after workplace conduct concerns or policy violations, focused on choices, accountability, communication, and actionable improvement goals.
Business value: Provide a constructive development option alongside—not instead of—your HR policies.
My Growth. My Future.
Voluntary remote coaching for eligible employees at every level, focused on their professional aspirations.
Business value: Make professional growth a visible part of the employee experience.
Simple for employers
Simple to offer. Easy to manage.
01 — Choose your plan
Select a monthly allocation of group training seats and individual coaching sessions under a 12-month membership.
02 — Offer access
Nominate employees for leadership development, offer voluntary growth coaching, or refer employees for accountability coaching under defined guidelines.
03 — Review utilization
Receive appropriate usage and participation summaries while keeping private coaching conversations confidential within agreed limits.
Designed for trust: North Point does not offer psychotherapy, diagnose conditions, conduct workplace investigations, or determine disciplinary outcomes. Voluntary development coaching and employer-directed accountability referrals are distinguished at enrollment. Reporting boundaries, consent, and privacy expectations are documented before participation. No retention, attendance, or performance improvement outcome is guaranteed.
Employer-sponsored development programs
Invest in your people. Strengthen your organization.
Sponsor nationwide remote training and coaching for individual employees or your whole organization.
Employee benefit 01 · Remote
Leadership Academy: Group & Individual Training
Live virtual training with practical skills for new supervisors and experienced managers.
- Live group cohorts for teams and departments
- Individual remote leadership-training sessions
- Coaching on communication, delegation, accountability and difficult conversations
- Optional customized curriculum for company priorities
- Participation and completion reporting, as agreed with the employer
Employer value: Build your promotion pipeline and strengthen supervisor skills.
Explore Leadership TrainingEmployee benefit 02 · Remote
1:1 Workplace Accountability & Growth Coaching
Non-clinical coaching after workplace conduct or policy concerns, focused on accountability and improvement.
- Goal-oriented 1:1 remote sessions
- Workplace conduct, communication, decision-making and professional boundaries
- Written development goals and practical action planning
- Optional agreed attendance or completion confirmation to the employer
- Referral to independent clinical support when needs fall outside coaching
Employer value: Offer a constructive, consistent development pathway that can complement—not replace—appropriate HR review and corrective action.
Explore Employee CoachingConfidentiality and scope: These are non-clinical professional-development services, not therapy, employee investigations, disciplinary adjudication or a substitute for required HR processes. Before coaching begins, the employee and employer should understand what information may be shared (for example, attendance or agreed milestones). Session content is not routinely shared with employers. Employment decisions remain with the organization. Participation and disclosures are subject to the written agreement and applicable law.
Annual corporate memberships
One membership. A fuller employee growth benefit.
Combine live leadership training and non-clinical 1:1 coaching in one annual membership. All programs are delivered remotely nationwide.
For Small Businesses
1–25 employees. For smaller teams building a people-development benefit.
$895 / month
$10,740 annually · 12-month agreement
- 6 group-training seat credits / month
- 2 individual leadership-training sessions / month
- 2 employee development coaching sessions / month
- Online usage report to track employee engagement
- Access to the North Point leadership blog
Recommended
For Midsize Businesses
26–100 employees. For growing employers investing across several teams.
$1,795 / month
$21,540 annually · 12-month agreement
- 15 group-training seat credits / month
- 4 individual leadership-training sessions / month
- 5 employee development coaching sessions / month
- Online usage report to track employee engagement
- Access to the North Point leadership blog
For Large Businesses
100+ employees. For multi-team organizations needing broader coverage.
Custom pricing
Contact us for a membership sized to your workforce.
- Group-training seat credits sized to your teams
- Individual leadership-training sessions
- Employee development coaching sessions
- Online usage report to track employee engagement
- Access to the North Point leadership blog
Included with every membership
Online usage report
Track employee engagement anytime, including seat credits and coaching sessions used.
North Point leadership blog
Enrolled leaders can ask questions and get answers to common leadership challenges.
Optional employer-sponsored add-on
Mental-health support. Room in your benefits plan.
Add a shared pool of employer-funded counseling sessions through Grounded Path Therapy, LLC to any membership.
$90.00standard session rateBulk bundles as low as $60.00 / session
| Company size | Shared sessions / month | Rate / session | Monthly add-on | Annual budget |
|---|---|---|---|---|
| Small · 1–25 employees | 4 sessions | $90.00 | $360 | $4,320 · 48 sessions |
| Midsize · 26–100 employees | 10 sessions | $85.00 | $850 | $10,200 · 120 sessions |
| Large · 101–250 employees | 25 sessions | $75.00 | $1,875 | $22,500 · 300 sessions |
| Expanded · 251–500 employees | 50 sessions | $65.00 | $3,250 | $39,000 · 600 sessions |
| Enterprise · 501–1,000 employees | 100 sessions | $60.00 | $6,000 | $72,000 · 1,200 sessions |
A shared benefit, sized to your team. Sessions are pooled across participating employees, not allocated to every employee individually. For teams of 100–1,000, the suggested bundles budget for roughly 10% of employees to use one session per month at the upper end of each size range. For example, 25 sessions can support 25 employees once or 5 employees for 5 sessions each. These are budgeting examples, not utilization forecasts or recommended treatment plans; employees’ care needs are determined with the provider.
Buy more sessions. Pay less per session. Monthly prepaid purchase tiers are 1–9 sessions at $90.00 each, 10–24 at $85.00 each, 25–49 at $75.00 each, 50–99 at $65.00 each, and 100 or more at $60.00 each. The qualifying rate applies to every session in that purchase. Company sizes are planning guides; any employer can choose a volume that fits its needs. Employers with more than 1,000 employees can scale above 100 sessions at $60.00 each, subject to provider capacity.
Additional sessions purchased individually cost $90.00 each. To receive a bulk rate on additional sessions, purchase a qualifying bundle; separate purchases are not combined or repriced retroactively. Review utilization to adjust future purchases as employee needs change.
Care and privacy: Counseling is provided independently by Grounded Path Therapy, LLC and is separate from North Point’s performance coaching. Employees participate voluntarily and arrange clinical care directly with the provider. Clinical information is handled by the provider under its consent and confidentiality policies; employers do not receive private session discussions. Availability depends on clinician capacity, employee location, and provider licensure.
These proposed prepaid bundles support employer budgeting; annual figures equal 12 monthly purchases at the listed volume and rate. Discounts are based on the number of sessions purchased, not employee headcount. Session length, scheduling, eligibility, cancellations, unused-session treatment, payment arrangements, and reporting are confirmed in the service agreement before enrollment.
Include Counseling in My Proposal Meet Grounded Path TherapyFlexible training access
Need more group-training seats?
Additional group-training seat credits: $150 per seat, per class. Add individual employee seats to a scheduled live remote training class without immediately changing your annual membership.
Small → Midsize:
6 extra seats cost $900/month, equal to the $900 membership difference. At that point, upgrading to Midsize provides 9 additional included seats (15 vs. 6) plus more 1:1 sessions for the same total monthly price.
6 extra seats cost $900/month, equal to the $900 membership difference. At that point, upgrading to Midsize provides 9 additional included seats (15 vs. 6) plus more 1:1 sessions for the same total monthly price.
Midsize → Large:
If your organization has grown past 100 employees or regularly needs extra seats, contact us for a custom Large Business membership sized to your workforce.
If your organization has grown past 100 employees or regularly needs extra seats, contact us for a custom Large Business membership sized to your workforce.
Extra seats are charged only when requested, subject to class availability, and do not roll over. Tier upgrades are available by written amendment, with any remaining-term charges adjusted as agreed. Pricing is proposed and may be revised before contracting.
Ask About Additional Seats or UpgradingAdditional one-to-one coaching
Extra coaching when your team needs it.
Leadership Development Coaching
$175 per additional 45-minute session
Remote one-to-one support for employee and supervisor leadership growth.
Workplace Accountability & Growth Coaching
$125 per additional 45-minute session
Remote, non-clinical developmental coaching following workplace conduct or policy concerns.
Add-on sessions are billed beyond the monthly sessions included in the membership. If your organization routinely needs more coaching and training, ask about upgrading to a higher tier. Employer referrals, privacy, and reporting boundaries are defined before sessions begin.
Request Additional Coaching SessionsHow membership works: One seat credit covers one employee attending one scheduled live virtual group class (typically 60 minutes). Each individual leadership-training or accountability-coaching session is 45 minutes, scheduled remotely. Credits and sessions reset monthly; unused allocations do not roll over. Group classes are drawn from the published shared training calendar; dedicated private company cohorts, and custom curricula are available by separate quote. Additional individual leadership coaching sessions are $175 each; additional workplace accountability and other eligible employee-development coaching sessions are $125 each. Additional shared-class group-training seats are $150 each, subject to availability. Membership prices are proposed introductory rates, subject to final service agreement, capacity, and scope. Base corporate membership does not include direct department management, HR investigations, clinical services, or any guaranteed employee performance outcome. Employer-sponsored counseling through Grounded Path Therapy, LLC is available only as the separate optional add-on described above.
Employee privacy: Coaching is developmental and non-clinical. Before the first session, employer and participant receive clear written expectations about confidentiality, consent and what may be reported. Ordinary reporting covers utilization, attendance or agreed completion milestones—not private session discussions. The organization retains all responsibility for HR investigations, disciplinary decisions and employment-law compliance.
Contracted ManagementDepartment OversightBridge Executive LeadershipOn-site or Virtual for Organizations
Our flagship service
Management built around your business.
Choose the leadership you need without adding a permanent management role. We tailor the scope, authority, and reporting to your business.
01
Management Support
Part-time, structured oversight that strengthens your existing team.
- Supervisor coaching and management assistance
- Scheduling and performance review support
- KPI dashboards and regular reporting
- Defined weekly or monthly management hours
Flagship
02
Full Department Management
Dedicated day-to-day leadership for an agreed business function or department.
- Operational oversight and team direction
- Workflow, coverage and accountability systems
- Employee performance coordination
- Monthly management agreement and reporting
03
Executive & Multi-Department Management
Senior-level oversight across departments or through significant transitions.
- Multi-team leadership alignment
- Executive-level operational reviews
- Cross-department performance improvement
- Transition and succession support
Monthly recurring management engagements, interim assignments and tailored projects are scoped individually; no fixed fees are implied.
Why businesses partner with us
Less administrative friction. More consistent execution.
Delegate daily management so your leaders can focus on the organization.
↗
Reduce management overhead
Add experienced leadership without a permanent management hire.
◷
Reclaim executive time
Delegate routine oversight, reporting, and follow-through.
◎
Improve workforce consistency
Create clearer expectations, regular feedback, reliable processes and team accountability.
▦
Gain cost visibility
Plan spending with agreed fees, scope, and performance measures.
Business operations partnership
Your department. Our leadership. Less management burden.
We manage agreed departments and operations without expanding your internal leadership team. Engagements are available in person or remotely, based on your needs.
What we can manage
- Day-to-day staff supervision and department coordination
- Staff scheduling, coverage planning, and workflow management
- Onboarding, team development, and management coaching
- Performance monitoring and employee feedback
- Departmental processes, service standards, and quality improvement
- Budget monitoring, KPIs, and executive reporting
Benefits for your organization
- Experienced leadership without a full-time management hire.
- Less daily administration: Delegate supervision, coverage, and coordination.
- More executive time for strategy, customers, and growth.
- Improve team consistency: Clear expectations, regular feedback, and operational accountability.
- More predictable costs: Defined monthly management fees or project-based agreements.
- Flexible scale: Adjust the scope as staffing or business needs change.
How the partnership works: We define the department, decision-making authority, reporting expectations, service levels, and management fee in a written agreement. Your organization retains employer responsibilities, including applicable employment-law compliance, payroll and legal oversight unless a separately established lawful employment arrangement explicitly changes those obligations. Any regulated functions remain subject to applicable licensing and approvals.
Explore a Department Management PartnershipOrganizational continuity
Experienced leadership when your organization needs a bridge.
Keep operations moving during a leadership vacancy. We provide interim executive support while you recruit and onboard a permanent leader.
We agree on authority, priorities, reporting, and a transition plan with your board and stakeholders. Support is available on-site or remotely.
Discuss Interim LeadershipBridge leadership services
- Interim executive director and senior management support
- Day-to-day operational oversight and continuity
- Team stabilization, coaching, and communication
- Budget, performance, and compliance coordination within agreed authority
- Board and stakeholder reporting during the executive search
- Permanent-leader onboarding, knowledge transfer, and handoff
Engagements are scoped individually; any regulated executive position remains subject to applicable credentialing, approvals, and governance requirements.
How partnerships work
A defined scope. Clear authority. Measurable accountability.
We agree on responsibilities and expectations before work begins.
01 • Discover
Assess the function
Review current staffing structure, leadership gaps, priorities and performance requirements.
02 • Define
Set the agreement
Document services, management authority, employment responsibilities, delivery method, reporting, fees and milestones.
03 • Lead
Manage and report
Provide agreed oversight, measure progress, address operational issues and share regular executive updates.
Start a partnership
Request a Management Partnership Proposal
Tell us what support you need. We’ll discuss the scope and prepare a tailored proposal.
Additional services
Support beyond the management contract.
We also help organizations develop leaders and improve systems. Individuals can access performance coaching remotely nationwide.
▦
Management Consulting
Operational strategy, process improvement, performance systems and organizational planning.
✦
Employee Leadership Training
Employer-sponsored remote cohorts and individual leadership sessions. Learn more.
↗
Career Transition Coaching
Individual remote coaching for professional changes, job-search direction and career growth.
◎
Life & Personal Development
Remote, performance coaching for goal setting, accountability and communication. No diagnosis or insurance required.
Service delivery: Organizations and agencies can engage North Point in person or remotely, including nationwide virtual management. In-person services depend on location, travel and the engagement agreement. Individuals receive remote-only services nationwide.
Founder
People. Operations. Leadership.
Richard Ford, Founder
Richard brings leadership experience in healthcare, behavioral health, operations, and workforce development. He helps teams navigate change, strengthen accountability, and build lasting systems.
He founded North Point to give organizations hands-on leadership without adding management layers. Individuals can also access separate remote performance coaching.
When clinical support is needed
A clear bridge to mental-health care.
When clinical care may help, we can refer clients to an independent licensed provider.
Official Mental Health Partner: Grounded Path Therapy, LLC
Grounded Path Therapy, LLC provides independent mental-health care and accepts various insurance plans and self-pay clients. Employers can add counseling bundles at $90 per session, with bulk rates as low as $60.
717-826-3115
Important: North Point Growth Partners, LLC provides performance coaching, consulting, training, and professional-development services. We do not diagnose or treat mental-health conditions and our services are not a substitute for psychotherapy, psychiatric care, or emergency services. If you are experiencing a mental-health emergency, are in immediate danger, or may harm yourself or someone else, call 911 or go to the nearest emergency department.
Put experienced leadership to work for your organization.
Tell us where you need support, and we’ll discuss a management partnership. Organizations: in person or remote. Individuals: remote nationwide.
Call 717-478-1394 or email Northpointgrowthpartners@gmail.com • www.northpointgrowthpartners.org